Shipping

WE TRULY CARE ABOUT YOUR SATISFACTION. 

Have a peace of mind that we will work with you to resolve any issues and replace you product(s) or refund your purchase within the terms of this policy. 

 

SHIPPING

*Please understand that COVID-19 is delaying shipments but rest assured we are trying to get them to you as soon as possible. Thanks for understanding.

Order Confirmation:

As soon as you place your order, you will receive an order confirmation e-mail.  This means that we have received your order in our system and pre-authorized your credit card for the purchase.  As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment.  If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail.  If your item(s) are available for immediate shipment (within 5-7 business days), we will process the charges and submit the order for shipment. Grower's Choice lights are processed with at least a 6 business day lead time.

Order Shipment:

If your order is stock and we process the charges to your credit card, it will ship within five business days from the date of your order.  We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out.  If you do not receive tracking information from us, send us an email at info@kumanstek.com.

 

SHIPPING - OUTSIDE OF US

Reach out to us and we will be happy to provide you with a quote so you know how much shipping cost to expect. Contact us.